Attentions: 1- Extra Rearview Camera forFREE; 2-FREE8GB TF/SD Card with WORLDWIDE Maps; 3- Welcome RESELLERS for long term busiess; INSTALLATION ISSUES YOU MAY CONCERN Do I need frame to install it? The headunit is totally designed according to the original factory headunit panel, it will fit for your vehicle seamlessly and perfectly, no need to cut the dashboard and no need any frame. Do I need buy any wire adaptor? The headunit get the original harness and plug-and-play compatibility, no need to cut any wire and no need any extra wire adaptor. Will the steering wheel control still keep? Your original steering control will be remained after the installation. You can even define the function of the steering wheel control buttons in your preferred way in the car DVD setup menu. Do I need to buy any accessories? The headunit comes with all the necessary accessories such as GPS antenna, radio aerial adaptor, you don’t need to cost money to buy any accessories or parts to make all the features to work. Can I install it by myself? The headunit is very easy to be installed into your vehicle, but it does need some professional experience and tools. We suggest you reach your local service shop and have a professional technician to install it to avoid any possible damage to your dashboard and the headunit itself. WHY TO BUY FROM FEDOM Company Profile: We are a manufacturerwhich has registered in both Hong Kong and China Mainland and been in the car electronic field for more than 10 years, not an individual seller who may exit from the market any time and the Warranty and Service will be void. Stability and Quality: All our products is with high quality and incredible stability, we have been tested the products for more than 6 months in domestic before selling to overseas market. Fast Shipping: All orders placed before 4PM (GMT+8, Beijing Time) will be sent out in the same day on getting all the shipping information from the buyers. It is better for you to check your E-mail during this time to see if we have other information needed from you. Stock: We get plenty stock and all has been tested and is ready for dispatching. Service: Our professional sales will response to your concern on both the products as well as shipping, and all other issues such as declared value for smooth custom clearance and minimizing the custom duty. And our professional engineers will response your question on installation and operation of the products. SHIPPING AND HANDLING 1- Item(s) will be delivered from Hong Kong by express delivery service DHL or UPS or FedEx,for some areas where DHL/UPS/FedEx service can not cover or may cause some custom clearance problem, we will use the express postal office service (EMS) instead. If you are in the remote-area destination by DHL/UPS/FedEx, we'll ask you pay extra USD35.00 for the remote area fee, related remote area kindly check DHL/UPS/FedEx website. 2- All our items are 100% BRAND NEW and will be tested by our certified technicians before shipped. 3- Item will be posted out within 1-2 working days after clearance of payment. 4- The shipper reference number or tracking number will be recordedin Aliexpressafter the dispatch of the package. Please be awarded that it needs normally 24-36 hours for the tracking information to be displayed in the courier’s website since it needs time for the courier to check and input the information to their system. 5- It will take 3-7 days for the deliver the items to most international cities in Australia, Europe, North and South America and Middle East. For EMS, it may extend to 10-20 days. 6- Item will be posted to Paypal confirmed address only, please leave your telephone number in the payment notes or by sending message in eBay. It’s very very important for smooth and prompt delivery. You had better tell us the shipping information with below format for our prompt processing for your order: Company name (if any):_____ Full name of receiver:_____ Telephone number (very very important):_____ Number and street:_____ City:_____ Country:_____ CPF Number (for Brazil customers only):_____ Other comments: (requirement for preferred GPS map, declared value, etc):_____ CUSTOM ISSUES 1- Please be awarded that the buyers are 100% responsible for any import custom duty or VAT. 2- We will declare the item as gift or sample with low value and it doesn’t need any duty in most areas such as Australia, United States and most Western Europe countries. 3- For other countries (such as Greece, Brazil, East Europe, etc) which need pay custom duty, we will declare the most appropriate value to minimize the custom duty while keeping your package to avoid the risk being hold by the custom. You can also give us your instructions if you are an experienced importer referred to your local custom. PAYMENT Paypal 1- We will send out the items out after getting confirmed address. 2- We reserve the right to refuse your payment if you get unconfirmed address and the Paypal status is unverified. 3- The item will only be sent to Paypal address. Bank In & Western Union We also accept Bank In and Western Union. We get bank account in Hong Kong and mainland China, please contact us if you prefer this payment method. TERMS / CONDITIONS 1- Buyers have to settle the payment within 7 days after you have agreed to make a purchase. Otherwise, we will report to Aliexpress’s None Paid Item Program. 2- Please kindly notice that weARE NOT RESPONSBILE FORany matters that relates to the Custom Clearance Procedures of your country, including custom delay, custom duty, etc. Please kindly understand that this is totally out of our control. 3- We will do our best to solve the problem occurs during the purchase, please contact us before giving a negative feedback. IMPORT TAX/DUTIES Import duties, taxes are not included in the prices. These charges are the buyers' responsibility. These charges are normally collected by shipping company (courier) or when you pick up goods. In order to ensure you receive you order tax free upon import, we will declare it as a 'SAMPLE or GIFT' with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer's responsibility. For any special request, feel free to contact us. WARRANTY AND RETURN POLICY The warranty is ONE YEAR, and Cartouch supplies professional technical support. All items are well-packed, brand new, never used, not refurbished. E-mail us if you have any technical problem during installation and use. Usually, the problem is only the misuse and misunderstanding how to use. Cartouch suggests users to install this item via professional installer. Each item is well tested before shipped out. We offer 14 Days replacement Guarantee, and support one way shipping cost if confirms the faulty in one month. Cartouch will be responsible for the shipping cost from China to your destination while buyer shall pay the return cost. Please send it back to us in its original packing without any scratches or damages. Warranty covers for defective products only. Physical damage or misuse by customer is not exchangeable. FEEDBACK Great Customer Service is our goal!!! We appreciate your positive feedback. If you are satisfied with the item and our service, Please leave us a positive comment. CONTACT US We are aim to offer you the best products as well as service in a prompt way. If you get any problem related to the products as well as the purchase terms, please don’t hesitate to contact us. --------------------------------------------------- Contact us via Aliexpressmessage ---------------------------------------------------
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